🔄🎁 Returns
We really hope you love your Totomotive order — but if you’ve changed your mind, no worries! We’ve got your back. 💫
Before sending anything back, please email us at support@Totomotive.com so we can give you the correct return address.
✉️ How to Return:
📩 Contact us first to get the return address.
🚚 Ship it back using any courier you prefer (e.g., Parcel Monkey or similar).
🧾 Hang on to your tracking number — we may ask for proof before processing your refund.
Note: Return shipping costs are not covered by Totomotive. The customer is responsible for the cost of return.
📦 Return Eligibility
To be eligible for a refund, returned items must:
Be in brand-new condition
Be in the original packaging
Include all manuals, accessories, and packaging material
We cannot accept returns for:
Used items
Items missing parts or packaging
Items with removed tags, broken seals, or visible signs of wear
Refunds are processed within 5 business days of receiving and inspecting the return.
🛠️ Product Not Working as Expected?
Oh no! We’re here to help.
Reach out via our Contact Page and our product experts will try to resolve the issue quickly. If we can’t fix it, we’ll replace it at no cost with a brand-new or refurbished unit — as covered by our warranty.
✅ 100% Satisfaction Guaranteed
If you're not happy, we’re not happy. We'll always work to make it right — or your money back. 💚
Questions? Just email us anytime at support@Totomotive.com — we’re here for you 🧸