We want you to love your Totomotive order. If you're not completely satisfied, you can return unworn and unused items in their original condition and packaging within 30 days of delivery for a full refund.
Email support@totomotive.com with your order number and the reason for your return. We'll reply with return instructions and the return address. Items sent back without first requesting a return can't be accepted.
Please inspect your order on arrival and contact us within 30 days of delivery with photos if an item is damaged, defective or not what you ordered. We'll send a replacement or issue a full refund at no extra cost to you.
Once we receive and inspect your return, we'll email you to confirm approval. Approved refunds are issued in full to your original payment method within 5–10 business days; your bank or card issuer may take additional time to post it.
The fastest way to get a different item is to return the one you have and place a new order once the return is approved.
Questions? Email us at support@totomotive.com or write to Totomotive, 3200 Wilshire Blvd, Los Angeles, CA 90010, US.